by BitTitan Team | Apr 11, 2017 | Tips and Tricks
Daring Demo Video: Device Management Agent In this Daring Demo video, Darrell “Jekyll” Webster and Jethro “Brainiac” Seghers explain how the Device Management Agent (DMA) allows you to monitor and assess your customer’s computers and...
by BitTitan Team | Apr 5, 2017 | Tips and Tricks
On April 4, we made history with an exciting announcement about the all-new MSPComplete platform. In our 10-year journey, we’ve introduced a lot of tools to help make you, our partner, more profitable in the cloud. But tools can only do so much.
by BitTitan Team | Mar 28, 2017 | Videos
Recurring revenue starts with delivering recurring value. Ongoing managed services are an opportunity to better align your offerings to customer needs and to examine your delivery process. When MSPs identify where existing or new customers can benefit from continued...
by BitTitan Team | Mar 23, 2017 | Industry Info
What is CXM? If you ask 10 different people “What is CXM?” you will probably get 10 different answers. Some may talk about how easy a product is to use. Or how easy it is to navigate a website and make a purchase. Others may talk about phone interactions...
by BitTitan Team | Mar 23, 2017 | From the Experts
With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile implementations which were easily scalable in the cloud. To meet this emergent customer need, SIs (Systems integrators)...
by BitTitan Team | Mar 14, 2017 | From the Experts
Starting soon, right here on ModernMSP, we’ll be doing a bi-weekly series called The Evolution Of IT Services Providers. The series traces the evolution of the ITSP from the mid-1990s to the present. We’ll take a look at how the channel sales ecosystem has...
