by BitTitan Team | Aug 11, 2016 | From the Experts
While many IT services providers and their customers are seeing the value of the cloud, some small businesses are holding out for a variety of reasons. Some of the common reasons I hear from providers include:
by BitTitan Team | Aug 10, 2016 | From the Experts
Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your business. And ultimately, it can help you and your business get to the next level. We sit down with some MSPs to...
by BitTitan Team | Aug 6, 2016 | Industry Info
In a previous post, we provided a primer for the ModernMSP on the Cost of Customer Acquisition, or COC (often referred to as COA by executives and investors in recurring revenue businesses). In that post, we talked about why COC is such a critical part of a...
by BitTitan Team | Aug 4, 2016 | From the Experts
In a recent article, cloud and tech guru Todd Hussey explained the importance of understanding the Cost of Customer Acquisition (COC) when growing your IT services business in the next era of the cloud. As cloud adoption rises, more and more providers have set their...
by BitTitan Team | Aug 3, 2016 | Industry Info
While many IT services providers and their customers – particularly small businesses – are seeing the value of the cloud, some are holding out for a variety of reasons. Some of the common reasons I hear from providers include:
by BitTitan Team | Aug 3, 2016 | Industry Info
As businesspeople, we are all familiar with the age-old concept that acquiring new customers is many times more expensive than retaining existing customers (by some reports five to seven times more expensive). In a ModernMSP’s business, the value of customer...
