by BitTitan Team | Jul 30, 2016 | Industry Info
Are you a trusted advisor to your customers? (You might have heard that it’s one of the hallmarks of a Modern MSP). Being a trusted advisor is about more than giving advice—it’s about knowing your customer and what they’re going through. For example, let’s...
by BitTitan Team | Jul 28, 2016 | From the Experts
Automation. At work it helps you stay organized, allows for more productivity and gives you more time to interact and build relationships with your customers. Basically, automation allows you to work smarter not harder which is a great thing for all of us. If...
by BitTitan Team | Jul 28, 2016 | Videos
The automation of certain IT processes not only makes the clients’ lives easier, it also benefits IT professionals. There are many things that could get tedious, but we have IT automation to thank for certain processes that don’t need to be hands on. Chris...
by BitTitan Team | Jul 26, 2016 | BitTitan News
During our annual party at WPC, we recognized nine BitTitan partners from around the globe who have built their cloud empires as Modern MSPs. Presenting the BitTitan Partner of the Year award winners.
by BitTitan Team | Jul 26, 2016 | Industry Info
It’s one thing to think about the future; it’s another to be living it. Now is the time to start living in it. In a recent blog, Dan Rahko of SBT Partners describes three areas of focus that make a Modern MSP. It’s a formula he calls, the one-percent club because only...
by BitTitan Team | Jul 25, 2016 | Industry Info
If you’re not concerned about your future as an IT services provider, feel free to put your head back in the sand now. For the rest of you, there’s a reality looming that’s becoming clearer every day: Data-driven automation is the future, and it’s in the cloud....