by BitTitan Team | Jun 23, 2016 | Industry Info
This post is the second in a series about Tips & Tools for debugging—read the first post here. My company logs billions of events a day, and we migrate millions of users. The scale is massive. By helping investigate and solve code-based performance issues using...
by BitTitan Team | Jun 21, 2016 | Industry Info
The Value of 24/7 Help Desk So, you want to provide 24/7 help desk support to your customers? You’re not alone. Offering help desk for your customers and their end-users allows you to differentiate yourself from other MSPs and therefore win more contracts. It also...
by BitTitan Team | Jun 21, 2016 | Events
BitTitan is coming… WPC is just around the corner and there’s only one right way to kick off the biggest Microsoft partner conference of the year: with the most epic party in Toronto! Will you be there? BitTitan is proud to present our third annual WPC...
by BitTitan Team | Jun 19, 2016 | Industry Info
A recent Redmond Channel Partners article “Does the Cloud Doom Microsoft MSPs?” discussed overwrought concerns about the business of the cloud—including “doom and gloom” predictions for MSPs who are heading to the cloud. Well, it’s a little overstated, to say the...
by BitTitan Team | Jun 18, 2016 | Videos
Multi-workload migrations. They’re a great way to increase your profits on your projects. And you should have that conversation with the customers you are already working with. Why? Because it’s a lot more efficient to increase projects with customers you’re already...
by BitTitan Team | Jun 17, 2016 | Industry Info
As a Site Reliability Engineer, my daily life consists of working on escalations coming from the Product Group or Support Team. I’m responsible for making sure migrations run efficiently and smoothly for millions of users and billions of items. I love my job—so I’m...