by BitTitan Team | Feb 22, 2017 | Industry Info
What obstacles do value-added resellers, IT solution providers and managed service providers face? The old profit pools are shrinking, and if you’re a leading channel company you are under pressure to sustain your blended gross margin objectives. Over the years,...
by BitTitan Team | Feb 17, 2017 | Industry Info
If your customers are happy, it doesn’t matter whether you use the term customer satisfaction or customer loyalty to explain how they feel about your company, right? Not necessarily. These terms are often used interchangeably and they really shouldn’t be. Here’s why....
