Betach Solutions Uses BitTitan to Accelerate Customer Onboarding to Office 365 IT service provider Betach Solutions, based in Calgary, Canada, successfully completed one of their most challenging Office 365 migration projects ever using the powerful combination of...
16 Simple Steps for MSPs to Create a 24/7 Help Desk The Value of 24/7 Help Desk So, you want to provide 24/7 help desk support to your customers? You’re not alone. Offering help desk for your customers and their end-users allows you to differentiate yourself from...
Tips and Tools to Help Your Software Troubleshooting and Debugging: Part 3 of 3 This post is the final in my three-part series about tools for debugging. Before diving in, be sure to read Part 1 and Part 2. For today I’m going to discuss two tools: one is very...
CRN’s Interview with BitTitan’s GM of Products Check out CRN’s awesome article about the Azure Starter Kit featuring Vice President & General Manager of Products, Rocco Seyboth. And after you’re done reading the article, click here watch our Azure Starter Kit Deep...
Migrating to Office 2016: Autodiscover As you may have heard, Microsoft released Office 2016 a few weeks ago into general availability, so now the primary supported version of the Office suite is the 2016 version. (This is likely the last version to use a year as its...
Tips & Tools For Software Troubleshooting and Debugging: Part 1 of 3 As a Site Reliability Engineer for the SWAT team at BitTitan, my daily life consists of working on escalations coming from the Product Group or Support Team. I’m responsible for making sure...
