5 IT Ops management trends to watch in 2018 As businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT professional, your job now has an impact on customer service, user experience,...
Bits & Bytes
The BitTitan Blog for Service Providers
Vendor Predictions 2018 Part 2: Cloud
Vendor Predictions 2018 Part 2: Cloud Last week, vendors shared with Channelnomics predictions for the key areas of technology they think will rock the channel landscape in 2018, from storage and automation to the Internet of Things and more. Cloud, however, is a...
Vendor Predictions 2018 Part 1: Technology
Vendor Predictions 2018 Part 1: Technology Technology is the name of the game. Channel partners pride themselves on being able to serve as trusted advisors on the greatest and latest technology trends hitting the market. So just what can channel partners expect in...
Embracing Automation for IT Services Delivery
Embracing Automation for IT Services Delivery We don't think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is often a double-edged sword: As processes become cheaper, faster, and more...
How Chris Hertz Built New Signature, Part 1: Business Through Culture
How Chris Hertz Built New Signature, Part 1: Business Through Culture This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea, one value Chris Hertz gets excited when he...
Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead
Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC
Partner Spotlight: Sam Restifo, Microsoft MSP Business Development Lead, APAC This month, we’re focusing on Cloud Profitability. BitTitan partnered with Sam Restifo, Microsoft MSP Business Development Lead for theAPAC region, for our Cloud Profitability Webinar.
Three Lessons to Unlearn as a Modern MSP
Three Lessons to Unlearn as a Modern MSP Update: Elevate '17 was a great success! Want to be the first to hear about Elevate '18? Sign up here. On October 16, BitTitan partners will gather in Denver, Colorado for Elevate, the first-ever conference for the Modern MSP....
How Systems Integrators Embraced The Cloud
How Systems Integrators Embraced The Cloud With the advent of the hybrid cloud, enterprise customers saw a valuable opportunity to integrate their on-premises data center with cheaper, Agile implementations which were easily scalable in the cloud. To meet this...
After the Modern MSP Revolution: What is Success?
After the Modern MSP Revolution: What is Success? The Modern MSP Revolution is here Before you grab your pitchfork, think about this for a moment: Once you've staked your claim in the cloud and the dust has settled, what does it look like to be a winner? What will it...