The BitTitan Blog for Service Providers
What, why, and when do we automate? While automation isn’t the newest form of technology in the press today, it is arguably primed to have the greatest impact on how people and businesses operate in the next decade. From sleek self-driving cars to redefined retail...
A value-based pricing model: Microsoft & partners look at where to begin Pricing your services based on your costs creates a peril; any bargaining eats your margin. Yes, you may charge a fixed fee or tiered-level prices for low-risk services or discrete products....
5 IT Ops management trends to watch in 2018 As businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT professional, your job now has an impact on customer service, user experience,...
Vendor Predictions 2018 Part 2: Cloud Last week, vendors shared with Channelnomics predictions for the key areas of technology they think will rock the channel landscape in 2018, from storage and automation to the Internet of Things and more. Cloud, however, is a...
Vendor Predictions 2018 Part 1: Technology Technology is the name of the game. Channel partners pride themselves on being able to serve as trusted advisors on the greatest and latest technology trends hitting the market. So just what can channel partners expect in...
Embracing Automation for IT Services Delivery We don't think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is often a double-edged sword: As processes become cheaper, faster, and more...
Archive Mailbox Automation with Microsoft MVP Kelsey Epps First of all, we'd like to congratulate Kelsey Epps, our very accomplished resident Office 365 expert, for his continued recognition and recent renewal as a Microsoft MVP! We got personal with Kelsey earlier...
How Chris Hertz Built New Signature, Part 1: Business Through Culture This three-part series explores the evolution of New Signature, based on a set of interviews with Chris Hertz, founder and former president. One idea, one value Chris Hertz gets excited when he...
Partner Spotlight: Melissa Mulholland, Microsoft Partner Cloud Profitability Lead This month, we partnered with Melissa Mulholland, Cloud Profitability Lead at Microsoft, to help partners succeed with the Microsoft CSP program and become Modern MSPs.
