by BitTitan Team | Feb 5, 2018 | From the Experts
A value-based pricing model: Microsoft & partners look at where to begin Pricing your services based on your costs creates a peril; any bargaining eats your margin. Yes, you may charge a fixed fee or tiered-level prices for low-risk services or discrete products....
by BitTitan Team | Jan 15, 2018 | From the Experts
5 IT Ops management trends to watch in 2018 As businesses continue to contend with digital disruption, IT is facing an upheaval as it evolves from a support to a leadership role. As an IT professional, your job now has an impact on customer service, user experience,...
by BitTitan Team | Dec 20, 2017 | From the Experts
Vendor Predictions 2018 Part 2: Cloud Last week, vendors shared with Channelnomics predictions for the key areas of technology they think will rock the channel landscape in 2018, from storage and automation to the Internet of Things and more. Cloud, however, is a...
by BitTitan Team | Sep 5, 2017 | From the Experts
Embracing Automation for IT Services Delivery We don’t think many would disagree that automation is important; we’ve seen what it can do in manufacturing and other industries. Yet, automation is often a double-edged sword: As processes become cheaper, faster,...
by BitTitan Team | Jul 28, 2017 | From the Experts
Archive Mailbox Automation with Microsoft MVP Kelsey Epps First of all, we’d like to congratulate Kelsey Epps, our very accomplished resident Office 365 expert, for his continued recognition and recent renewal as a Microsoft MVP! We got personal with Kelsey...