The BitTitan Blog for Service Providers
ESG Research Results: 2020 Managed Services Landscape With business models transforming, MSPs must adapt to stay viable. That's why they’re placing strategic bets on outsourced services, security, and software more than ever before. According to Enterprise Strategy...
Survey Results: How Well Was IT Prepared for COVID-19? As workforces around the world transitioned to a partial or completely remote model, new challenges have emerged for IT. BitTitan has been no exception - you can read more about our approach and perspective from...
User Feedback: The Sudden Ubiquity of the Virtual Meeting Everyone is talking about the new normal. It’s a world where online is a lifeline and IT is keeping business flowing even though office buildings are empty. We’re all having to discover new ways to live, work,...
What We’re Reading: February 2020 Welcome to the February edition of “What We’re Reading,” where we break down top public cloud and channel stories that could impact our global partner base. Let us know what trends you’re keeping your eye on or drop your thoughts into...
Planning Ahead for Exchange 2010 End of Support Editor's update: Microsoft announced they are extending end of support for Exchange 2010 to October 13, 2020 due to "an extensive number of Exchange customers" on this instance. Learn more below about migration...
With the right migration tool, migrating from Office 365 to Office 365 doesn't have to be a hassle. Migrating from Office 365 to Office 365—especially when you want to keep the domain name—can be seen as a daunting task. When you use the right strategy and use a tool...
Securing the Weakest Link: Educate End Users about Cyber Risks A disheartening upward trend Nearly every day you read about a new malicious attack on computer networks of vital businesses around the world, and the attacks are not slowing down. According to reports,...
CX Management: Your Top-Line And Bottom-Line Growth, Part One What is CXM? If you ask 10 different people "What is CXM?" you will probably get 10 different answers. Some may talk about how easy a product is to use. Or how easy it is to navigate a website and make a...
Recurring Revenue Sales Plans That Rock Your sales plan won't work in a recurring revenue world for two reasons. You’ve taken your transactional-based sales plan and perhaps altered it slightly. No matter how good the mechanics of the plan are, it will not provide...
Building Cloud Services Recurring Revenue: 5 Metrics Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as a business. In this brief, I want to explore some supporting metrics that are not part of an organization's...
