ESG Research Results: 2020 Managed Services Landscape

With business models transforming, MSPs must adapt to stay viable. That’s why they’re placing strategic bets on outsourced services, security, and software more than ever before.

According to Enterprise Strategy Group (ESG), “MSPs now have strong vendor preferences and look for a fast path to profitability. Vendors that demonstrate an understanding of their business, help them become self-sufficient, and provide support to develop solutions and services are clear leaders.”