by BitTitan Team | Mar 4, 2017 | Industry Info
Building Cloud Services Recurring Revenue: 5 Metrics Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as a business. In this brief, I want to explore some supporting metrics that are not part of an organization’s...
by BitTitan Team | Mar 3, 2017 | Industry Info
The How Of Fixing Slow Networks, For Your Cloud’s Sake The reality is that more network activity is moving to the WAN and Internet. And visibility and control of network traffic is becoming more critical. You’ve no doubt had the call from your end user saying...
by BitTitan Team | Mar 3, 2017 | From the Experts
Modern MSPs Win with High-Value, High-Margin Cloud Services Reselling licenses does not yield a high-value business. Let’s say you’ve been reselling XaaS apps licenses at $50 per user per year with a 20% reseller commission. As a license-only business, you...
by BitTitan Team | Mar 1, 2017 | Industry Info
Microsoft SMB Partners: Know Thy Competencies And Incompetencies Most Microsoft Partners that focus on small and medium-sized businesses (SMBs) are themselves SMBs. No SMB, whether customer or partner, can afford to pay for skilled people who mostly sit on the bench....
by BitTitan Team | Feb 28, 2017 | Industry Info
Begun The Cloud War Has! The Cloud War?! It’s not quite as dramatic as Yoda ominously announcing the start of the Clone Wars. It’s legacy vendors and distributors (who rely on channel partners for a huge amount of their sales) rushing to claim business with...
by BitTitan Team | Feb 24, 2017 | Industry Info
CX Management: Who’s The Best (Plus Metrics For Success!), Part Two In our first post, I talked about what CX (customer experience) can mean to different people, working on a CX strategy for your business and finally, what building a superior customer experience...
