by BitTitan Team | Oct 13, 2016 | From the Experts
The cloud has brought about a new era for selling IT services, and it asks a lot of providers. Say it with me: caveat venditor. Okay, I don’t speak Latin either, but it means “let the seller beware.” Gone are the days of caveat emptor—“let the buyer...
by BitTitan Team | Sep 20, 2016 | From the Experts
A ModernMSP is always looking for more sustainable and adaptive solutions that can transform their business. Don’t get stuck in the past by simply reselling. Learn how to attach managed services that will build long term relationships with your customers.
by BitTitan Team | Sep 15, 2016 | From the Experts
I had a great conversation with Raphael Köllner, a Microsoft MVP in Office Servers and Services, Windows Top Insider, MCT and Microsoft Student Partner Evangelist. Raphael is a trainer and speaker in the field of IT and law, and often the interface between them. His...
by BitTitan Team | Aug 24, 2016 | From the Experts
How do you mix people and automated processes? You help them work together. For our partners, automation is an opportunity to maximize resources and help more customers. For users, delivering automation streamlines their workflow and lets them get back to...
by BitTitan Team | Aug 11, 2016 | From the Experts
While many IT services providers and their customers are seeing the value of the cloud, some small businesses are holding out for a variety of reasons. Some of the common reasons I hear from providers include:
by BitTitan Team | Aug 10, 2016 | From the Experts
Automation effects every aspect of your business. It can help bring down the cost of service delivery for your customers. It can help you scale your business. And ultimately, it can help you and your business get to the next level. We sit down with some MSPs to...