by BitTitan Team | Aug 18, 2016 | Industry Info
Nearly 10,000 users. 20 TB of data in total. Two weekends to migrate. Mission: impossible? Not for us, nor for you. Recently, our Service Engineering team had a unique opportunity: to deliver a large, complicated migration with a tight, unwavering timeframe. The...
by BitTitan Team | Aug 16, 2016 | Industry Info
If you’re like most IT Solutions Providers, you’ve been reading and hearing about the variations of cloud business models. They include the Managed Services Provider, Cloud Solutions Provider, Cloud Services Broker, and my most recent favorite: Modern MSP. No matter...
by BitTitan Team | Aug 16, 2016 | Industry Info
Content Marketing is one of the hot topics that has become part of the language of inbound marketing. It’s essentially a process of using targeted, engaging content to drive your audience to take a specific action. OK, that’s all fine and well, but what does...
by BitTitan Team | Aug 11, 2016 | Industry Info
In a recent article, I mentioned the importance of the ModernMSP focusing on delivering business outcomes to clients. “Business outcomes” is a fairly new concept in the traditional IT world, most especially with traditional IT Solutions Providers (ITSPs)...
by BitTitan Team | Aug 6, 2016 | Industry Info
In a previous post, we provided a primer for the ModernMSP on the Cost of Customer Acquisition, or COC (often referred to as COA by executives and investors in recurring revenue businesses). In that post, we talked about why COC is such a critical part of a...
by BitTitan Team | Aug 3, 2016 | Industry Info
While many IT services providers and their customers – particularly small businesses – are seeing the value of the cloud, some are holding out for a variety of reasons. Some of the common reasons I hear from providers include:
