by BitTitan Team | Mar 23, 2017 | Industry Info
What is CXM? If you ask 10 different people “What is CXM?” you will probably get 10 different answers. Some may talk about how easy a product is to use. Or how easy it is to navigate a website and make a purchase. Others may talk about phone interactions...
by BitTitan Team | Mar 7, 2017 | Industry Info
Your sales plan won’t work in a recurring revenue world for two reasons. You’ve taken your transactional-based sales plan and perhaps altered it slightly. No matter how good the mechanics of the plan are, it will not provide incentive for your sales...
by BitTitan Team | Mar 4, 2017 | Industry Info
Revenue, profit and cash flow are the ultimate measurements that validate how you are truly doing as a business. In this brief, I want to explore some supporting metrics that are not part of an organization’s day-to-day planning. Business Valuation and Worth If...
by BitTitan Team | Mar 3, 2017 | Industry Info
The reality is that more network activity is moving to the WAN and Internet. And visibility and control of network traffic is becoming more critical. You’ve no doubt had the call from your end user saying the network is slow, their desktop is taking ages to load, apps...
by BitTitan Team | Mar 1, 2017 | Industry Info
Most Microsoft Partners that focus on small and medium-sized businesses (SMBs) are themselves SMBs. No SMB, whether customer or partner, can afford to pay for skilled people who mostly sit on the bench. The new Microsoft SMB partner is more like a football coach,...
by BitTitan Team | Feb 28, 2017 | Industry Info
The Cloud War?! It’s not quite as dramatic as Yoda ominously announcing the start of the Clone Wars. It’s legacy vendors and distributors (who rely on channel partners for a huge amount of their sales) rushing to claim business with Value-Added Resellers (VARs)...