Bits & Bytes

The BitTitan Blog for Service Providers

70% of CIOs are Waking Up: Be First with the Coffee

70% of CIOs are Waking Up: Be First with the Coffee

70% of CIOs are Waking Up: Be First with the Coffee Look, you can either drown in infrastructure and people, or you can accelerate time to market. That’s the message many CIOs are waking up to this year. These are the proactive CIOs—the torch-bearing executives...

Being a Change Agent: Modern MSPs in Perspective

Being a Change Agent: Modern MSPs in Perspective

Being a Change Agent: Modern MSPs in Perspective The ModernMSP? What's that, and more importantly what's the value to the SMB? First, the "ModernMSP" seems to be the new unofficial title for what some (Microsoft and BitTitan for example) have been calling the CSP or...

3 Ways to Look Smooth While Upselling the Cloud

3 Ways to Look Smooth While Upselling the Cloud

3 Ways to Look Smooth While Upselling the Cloud Upselling is a crucial part of driving a successful cloud business, especially if you’re looking to build recurring revenue. As a Microsoft partner, attaching more products and services to existing deals can pay off with...

A Dev’s Perspective on Automation

A Dev’s Perspective on Automation

A Dev’s Perspective on Automation Automation is a hugely important tool for me in my work as a lead software design engineer. Working at a company that has grown quickly can sometimes leave you with limited resources. Without automation it can be very challenging to...

Why Office 365 Resellers Will Fail, Part 2

Why Office 365 Resellers Will Fail, Part 2

Why Office 365 Resellers Will Fail, Part 2 In our last installment, we outlined several reasons why Office 365 resellers must focus on differentiation. One of the approaches that Microsoft recommends is “Packaged IP”—creating intellectual property and bundling it with...

How to Beat the Pants off Your On-Prem Competitors

How to Beat the Pants off Your On-Prem Competitors

How to Beat the Pants off Your On-Prem Competitors DC just published the first installment of a five-part report about Microsoft’s partner ecosystem. The key takeaway: cloud-focused partners are beating their on-prem-focused competitors. Here are some numbers from the...

Why Office 365 Resellers Will Fail, Part 1: Stop Pitching Office 365!

Why Office 365 Resellers Will Fail, Part 1: Stop Pitching Office 365!

Why Office 365 Resellers Will Fail, Part 1: Stop Pitching Office 365! Recently, Microsoft Partner Sales Executive, Justin Slagle, wrote a great article with a simple message: “You should stop pitching Office 365!” No, Justin has not gone rogue. He is trying to teach...

Navigating the Cloud in 3 Simple Steps

Navigating the Cloud in 3 Simple Steps

Navigating the Cloud in 3 Simple Steps This is part 2 of a blog series on the cloud in response to a recent Redmond Channel Partners article. You can read part 1 here! It’s no secret that just about all MSPs were technologists first—before they started their business....

The Cure for Your Software Debugging: Part 3 of 3

The Cure for Your Software Debugging: Part 3 of 3

The Cure for Your Software Debugging: Part 3 of 3 his post is the final in a three-part series about software for debugging. Before diving in, be sure to read Part 1 and Part 2. For today I’m going to discuss two tools: one is very easy to use; the other one is hard...